Shipping Policy

At Flowlift Co, we’re proud to offer FREE shipping on all orders.

Order Processing Times

Please allow 1–3 business days for your order to be processed and dispatched after it is placed. Once your order has been handed to the shipping carrier, it is considered dispatched and officially in transit.

During peak seasons, holidays, or periods of high demand, processing times may extend up to 7 business days.

Estimated Shipping Times

Delivery times begin after your order has been dispatched and may vary depending on your location and local carrier services.

Estimated shipping times by region:

🇺🇸 United States: 5–12 Business Days
🇨🇦 Canada: 7–14 Business Days
🇬🇧 United Kingdom: 6–12 Business Days
🇦🇺 Australia: 7–14 Business Days
🇪🇺 Europe: 7–15 Business Days
🌍 International: 7–20 Business Days

Please note that shipping carriers may experience delays during holidays, peak seasons, severe weather, customs processing, or other circumstances outside our control. International orders may also be subject to customs delays depending on the destination country.

Order Changes & Shipping Accuracy

Customers are responsible for providing accurate and complete shipping information at checkout.

Incomplete or incorrect shipping details may result in delays or cancellation of your order. If our system detects a potential address issue, our support team may contact you via email within 3 business days to verify your information. If we do not receive a response, we reserve the right to cancel the order.

If you need to update your shipping information, please contact us within 24 hours of placing your order at support@flowliftco.com. While we’ll do our best to make changes, we cannot guarantee modifications after this timeframe.

Delayed Deliveries

At Flowlift Co, we understand how important timely delivery is and we work hard to ship orders as quickly as possible.

However, delays can occasionally occur due to factors outside our control, including:

• Severe weather conditions

• Transportation disruptions

• Carrier delays

• Customs processing

• Address verification issues

• Payment processing delays

• Temporary product availability issues

If any issue arises with your order, we’ll notify you as soon as possible and provide updates whenever available.

Please note that Flowlift Co cannot guarantee exact delivery dates and is not liable for delays caused by external shipping or logistics factors.

Lost or Stolen Packages

Once a package has been handed to the shipping carrier, it is outside of our direct control.

If your package appears lost or stolen, please contact us at support@flowliftco.com and we’ll do our best to assist you in resolving the issue.

We also recommend contacting the shipping carrier directly to file a claim, as most carriers have procedures in place for lost or stolen packages.

While Flowlift Co is not responsible for lost or stolen packages, we may offer a replacement depending on the circumstances.

Shipping Policy Updates

Flowlift Co reserves the right to modify or update this Shipping Policy at any time without prior notice.

By purchasing and using our products, you agree to the terms outlined in this Shipping Policy, including any future updates or modifications.

We encourage customers to review this page periodically for the latest information.

If you have any questions, please contact us at:

support@flowliftco.com